Accessibility Services at Miami International Airport

Welcome to Miami International Airport (MIA), where we are dedicated to providing an exceptional travel experience for all our passengers. At MIA, we understand the significance of accessibility, and we are committed to ensuring that every traveler can embark on their journey with ease and comfort. In this brief article, we will explore the various accessibility features and services we offer to make your visit to Miami International Airport as smooth as possible.

Sunflower Program:

Miami International Airport is proud to participate in the Sunflower Program, designed to support passengers with hidden disabilities. We understand that not all disabilities are visible, and we are here to provide assistance and understanding to those who may require it. By wearing a Sunflower lanyard or using a Sunflower-branded face mask, you can discreetly signal to our airport staff that you may need additional support or understanding during your journey. Our trained team members are always ready to assist you, answer questions, and ensure that your travel experience is comfortable and stress-free.

Aira

For travelers with visual impairments, Aira is a valuable companion at MIA. With the Aira mobile app, you can connect to trained professionals who can provide real-time visual assistance through your smartphone or smart glasses. Whether you need assistance locating your gate, reading signs, or navigating the airport, Aira is here to ensure that you can move around the airport confidently and independently.

MIAair

MIAair is our commitment to making your travel experience as accessible as possible. Through MIAair, you can access information about our airport’s accessibility features and services. From accessible restrooms to designated wheelchair charging areas, MIAair provides you with essential information to ensure a seamless journey through MIA.

Multi Sensory Rooms

At MIA, we understand that traveling can be overwhelming for some passengers, especially those with sensory sensitivities. That’s why we offer Multi Sensory Rooms designed to provide a calm and soothing environment. These rooms are equipped with sensory-friendly features such as adjustable lighting, comfortable seating, and calming sensory activities. They provide a quiet space for travelers to relax and decompress before or after their flight.

MIAmamas Nursing Suites

For our traveling mothers, we have MIAmamas nursing suites conveniently located throughout the airport. These suites provide a private and comfortable space for nursing and breastfeeding, ensuring that you have a stress-free and comfortable experience during your journey.

Service Animals

Miami International Airport fully supports your need to travel with your service animal. We provide designated pet relief areas both before and after security checkpoints, allowing your service animal to take a break in comfort. Our TSA agents are trained to provide respectful and efficient screening procedures for travelers with disabilities and their service animals. You can also request a private screening area if needed.

Wheelchair Charging

For travelers who rely on electric wheelchairs or scooters, we offer designated charging areas equipped with power outlets. These areas ensure that your mobility device remains charged and ready for your entire journey. Feel free to use these charging stations as needed.

Accessible Facilities

Our airport has been thoughtfully designed with your convenience in mind. Here are some of the key features that make Miami International Airport accessible to everyone:

Accessible Restrooms: Throughout the terminals, you will find spacious accessible restrooms equipped with grab bars, accessible sinks, and changing tables, ensuring comfort and convenience for travelers with disabilities and families.
Elevators and Escalators: Elevators and escalators are readily available in all terminals, making it easy to access different levels of the airport without any hassle.
Assistance Services: Our dedicated team of customer service representatives is available to assist passengers with disabilities. Feel free to approach them for help with directions, wheelchair assistance, or any other specific needs you may have.

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Your journey through Miami International Airport should be a memorable and enjoyable experience. We are here to make that a reality. Have a safe journey!