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Exploring Accessibility at Austin Bergstrom Airport

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Austin Bergstrom Airport Terminal

Welcome to Austin Bergstrom Airport, where we are committed to providing a seamless travel experience for all our passengers. Our airport prides itself on its dedication to inclusivity and accessibility, ensuring that every traveler, regardless of their abilities, can navigate through our facilities comfortably and with ease.

Austin Bergstrom Airport, conveniently located just a short drive from downtown Austin, serves as a gateway to the vibrant city and beyond. As you embark on your journey through our airport, you’ll find a range of amenities and services designed to cater to the diverse needs of our passengers, including those with disabilities.

Accessibility Features:

  • Mobility Lounge: Our Mobility Lounge is a designated space within the airport where travelers with disabilities can find assistance and support. Located in the Barbara Jordan Terminal, this lounge offers a tranquil environment equipped with comfortable seating and accessibility features.
    • For more information about our Mobility Lounge, visit here.
  • Accessible Parking: We offer designated accessible parking spaces conveniently located near terminal entrances for passengers with disabilities. These spaces are equipped with accessibility features to ensure ease of use for all travelers.
    • Learn more about our accessible parking facilities here.
  • Accessible Restrooms: Throughout our airport, you’ll find accessible restrooms equipped with features such as grab bars, spacious layouts, and accessible sinks, ensuring comfort and convenience for all travelers.
    • Discover more about our accessible restroom facilities here.
  • Visual and Tactile Signage: Our airport features signage with raised lettering and Braille to assist travelers with visual impairments in navigating through our facilities independently.
    • For details on our visual and tactile signage, click here.
  • Assistance Services: Our dedicated team of airport staff is available to provide assistance and support to passengers with disabilities throughout their journey, ensuring a smooth and stress-free travel experience.
    • To learn more about our assistance services, visit here.

TSA Cares: Ensuring a Smooth Security Experience

At Austin Bergstrom Airport, we understand that navigating through security checkpoints can be a concern for travelers with disabilities or medical conditions. That’s why we partner with TSA Cares, a specialized program offered by the Transportation Security Administration (TSA), to ensure that all passengers receive the assistance they need to move through security with ease and dignity.

TSA Cares provides travelers with disabilities or medical conditions with dedicated assistance and support throughout the security screening process, including assistance with checkpoint navigation, screening procedures, and accommodations for medical equipment. This invaluable service aims to alleviate any concerns or challenges passengers may face, allowing them to travel confidently and independently. Our collaboration with TSA Cares underscores our commitment to providing a seamless and inclusive travel experience for all our passengers.

Exploring Austin Bergstrom Airport Map:

To better familiarize yourself with our airport layout and facilities, we invite you to explore our detailed airport map, available here.

At Austin Bergstrom Airport, we are committed to creating an inclusive environment where every traveler feels welcomed and supported. From our dedicated Mobility Lounge to our accessible parking facilities and assistance services, we strive to ensure that all our passengers can travel with confidence and peace of mind.

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