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Frankfurt Airport: A Guide to Accessibility and Support

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Welcome to Frankfurt Airport, where we are dedicated to providing a seamless and accessible travel experience for all our passengers, including those with disabilities. We understand the importance of making your journey comfortable and hassle-free. In this brief article, we will explore the various accessibility features and services we offer to ensure that your visit to Frankfurt Airport is a positive and memorable experience.

General Accessibility at Frankfurt Airport:

At Frankfurt Airport, we are committed to fostering an inclusive environment that caters to travelers with diverse needs and abilities. We believe that every passenger should have the opportunity to enjoy a stress-free and comfortable journey through our facilities.

  • Accessible Facilities: Frankfurt Airport is designed with accessibility in mind, featuring spacious seating areas, and clear signage to assist travelers with disabilities in navigating the terminal.
  • Medical Devices: We understand that some passengers may require medical devices during their journey. Please click here to learn more about the support we offer for passengers with medical needs.
  • Assistance Dogs: Frankfurt Airport welcomes assistance dogs and offers facilities to ensure their comfort during your journey. You can find more information here.
  • FRA Smartway: Our innovative FRA Smartway program provides passengers with real-time guidance and navigation assistance through the airport. This digital tool is accessible via your smartphone or tablet, making it easier for travelers with disabilities to find their way. Learn more here.
  • FraCareServices: Our FraCareServices are dedicated to providing support and assistance to passengers with special needs. Whether you require assistance with boarding, deplaning, or navigating the airport, our trained staff is ready to assist. Click here for more details.
  • Service Points: Frankfurt Airport is equipped with Service Points staffed by multilingual professionals who are ready to assist you with any questions or concerns you may have during your journey. You can find these Service Points conveniently located throughout the airport.

Accessible Travel Made Easy:

Your comfort and convenience are our top priorities at Frankfurt Airport. We have taken steps to ensure that passengers with disabilities have a positive travel experience. Our commitment to accessibility extends to every corner of our airport, from accessible facilities to personalized assistance.

explore more about our accessible travel options.

We are dedicated to making your journey through Frankfurt Airport as smooth as possible. Your feedback and suggestions are always welcome, as they help us continually improve our accessibility features and services. Frankfurt Airport is your gateway to the world, and we are here to make your travel dreams a reality. Thank you for choosing Frankfurt Airport, and we look forward to serving you on your next adventure. Have a safe trip!

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