Exceptional Assistance at King Khalid International Airport

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King Khalid International Airport (KKIA) is dedicated to ensuring that all travelers, including those with special needs, have a smooth and accessible journey. We are committed to providing comprehensive support and services to make your experience at our airport as convenient and comfortable as possible. In this article, we will focus on the specific assistance and facilities available at KKIA for travelers with special needs.

The Ask Me Team:

At KKIA, our “Ask Me” team is here to assist you. These friendly and knowledgeable staff members are readily available throughout the airport to answer your questions, provide directions, and offer any assistance you may require. Look for our team members in their distinctive uniforms with “Ask Me” badges.

Accessible Parking:

We understand the importance of accessible parking for travelers with disabilities. KKIA provides designated parking spaces conveniently located near the terminal entrances. These reserved spaces are designed to make your arrival and departure as hassle-free as possible.

Accessible Gates:

Our airport features accessible gates to ensure a seamless boarding process for travelers with special needs. These gates are equipped with ramps and other accessibility features to facilitate comfortable boarding and disembarkation from the aircraft.

Public Transport Services:

KKIA is well-connected to public transport services, making it easy for travelers with special needs to access the airport. Public buses and other transportation options are equipped with ramps and features to accommodate passengers with disabilities.

Taxis for Passengers with Disabilities:

For travelers requiring taxi services, KKIA provides taxis equipped with facilities to assist passengers with disabilities. These taxis are designed to ensure a safe and comfortable journey to and from the airport.

Sensory Room:

A sensory room has been opened in the Domestic Terminal 5 at King Khalid International Airport.

The sensory room is equipped with entertainment and educational tools and devices that simulate different natural environments, and motivate different senses such as sight, hearing, touch, taste and smell, to allow children with disabilities feel connected to their surrounding environment and learn more about it. 

This room aims to facilitate the travel experience for children with disabilities and their families, helping them to relax and spend quality time in a safe environment.​

At King Khalid International Airport, we are dedicated to meeting the needs of travelers with special requirements. Our “Ask Me” team is here to assist you, accessible parking is available, and our gates are designed with your comfort in mind. We are well-connected to public transport services, and taxis equipped for passengers with disabilities are at your service. We are committed to making your journey through our airport accessible, convenient, and stress-free.

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