Schiphol Airport: Ensuring an Accessible Journey for All

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A bus parked outside the departure gate at Amsterdam Airport © Amsterdam Airport Schiphol

Welcome to Amsterdam Airport Schiphol, where we are committed to providing a seamless and accessible travel experience for passengers of all abilities. We understand that traveling with a disability may come with unique challenges, and it’s our goal to make your journey as comfortable and convenient as possible. In this article, we’ll explore the various accessibility features and services that Schiphol Airport offers. With a focus on Departures, Arrivals, Transfers, Formal Companions, and access to Medicines and Medical Aids.

General Accessibility at Schiphol Airport:

At Schiphol Airport, we take pride in our efforts to ensure that all travelers, including those with disabilities, have access to our facilities and services. Our commitment to accessibility extends to every aspect of the airport experience.

  • Accessible Facilities: Schiphol Airport is designed with accessibility in mind. Our terminals feature wide walkways, clear signage, and spacious seating areas to accommodate travelers with diverse needs and abilities.
  • Assistance Services: Our team of dedicated staff is here to assist passengers with disabilities. Whether you need guidance, wheelchair assistance, or any other specific support, please don’t hesitate to approach our friendly and trained personnel.

Now, let’s delve into some specific aspects of your journey through Schiphol Airport:


  • When departing from Schiphol, we offer a range of services to assist travelers with disabilities. From dedicated check-in counters to security and passport control assistance, we aim to make your departure process as smooth as possible. For more information, please click here.


  • Your arrival at Schiphol is just as important to us. We provide services such as assistance with disembarkation, customs, and baggage claim. Learn more about our arrival services here.


  • If you’re connecting through Schiphol Airport, we have services in place to assist with transfers between flights. Our staff can help you navigate the airport and ensure a smooth transition. Find out more about transfer assistance here.

Formal Companions:

  • Travelers who require a formal companion to assist them during their journey will find that Schiphol Airport is accommodating. We provide guidelines and support for formal companions. Explore our formal companion services here.

Medicines and Medical Aids:

  • For passengers who rely on medications or medical aids, we offer guidance on carrying and using these essential items during your journey. Our aim is to ensure that your medical needs are met while traveling through Schiphol Airport. Learn more about medicines and medical aids here.

As a reminder, our commitment to accessibility extends to all areas of the airport, including restrooms, drinking fountains, and other amenities. Additionally, we provide information on our website in various formats, including audio and video content, to cater to a wide range of needs.

We understand that each passenger’s situation is unique, and our goal is to provide personalized assistance and support to make your journey through Schiphol Airport as pleasant as possible.

We hope this information helps you prepare for your journey through Schiphol Airport. Your comfort and satisfaction are our top priorities, and we look forward to serving you on your next adventure. Safe travels!

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