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The Accessible Features at Ciudad Juárez Airport

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Empty Airport Terminal

The Ciudad Juárez International Airport (CJI), nestled in the heart of Ciudad Juárez, Chihuahua, Mexico, serves as a gateway not only to the local community but also to international visitors. Our airport is part of the Grupo Aeroportuario Centro Norte (OMA), which emphasizes inclusive and accessible travel experiences for everyone, including people with disabilities. This commitment is reflected in our comprehensive accessibility services, ensuring all travelers can navigate our facilities with ease and comfort.

At Ciudad Juárez International Airport, we understand the importance of a seamless travel experience, especially for travelers with disabilities. Our infrastructure and services are designed to accommodate the needs of all our guests, ensuring they are welcomed with the facilities and support they require from the moment they arrive until their departure.

Accessibility Features at Ciudad Juárez International Airport

Our airport proudly offers a range of accessibility features designed to assist travelers with disabilities:

Mobility Assistance: We provide wheelchairs and personal assistance for travelers who require it. These services are offered free of charge, although we advise confirming this with your airline at the time of reservation. To ensure availability, we recommend making your reservation at least 7 days in advance, or at a minimum, 48 hours prior to your departure.

Elevators and Escalators: Our terminal is equipped with elevators and electric escalators, complete with handrails, to facilitate easy movement between floors for all travelers.

Signage and Tactile Strips: To assist visually impaired travelers, our airport features clear signage and tactile strips throughout the facility, guiding passengers safely to their destinations.

Accessible Parking: From the parking facilities to the terminal building, we’ve ensured that every step of your journey is accessible. Our parking areas are equipped with designated spaces for travelers with disabilities.

Special Needs Accommodations: For passengers who have specific requirements, such as those needing supplementary oxygen during a flight or those traveling with a battery-powered wheelchair, our staff is prepared to assist. We coordinate closely with airlines to ensure these needs are met, though passengers should contact their airline directly for more information.

Assistance for Visually and Hearing Impaired Travelers: Flight attendants are trained to assist visually or hearing-impaired passengers, including the explanation of emergency procedures and handling of food.

Planning Your Visit

To make your travel experience as smooth as possible, we encourage travelers with disabilities to inform their airline of any special needs at the time of booking. This ensures that your requirements are fully understood and accommodated from the outset.

For more detailed information on our accessibility services, including how to request assistance, please visit our Accessibility Information Page.

At Ciudad Juárez International Airport, our commitment to accessibility is unwavering. We strive to provide an inclusive, comfortable, and safe environment for all travelers, ensuring that everyone can experience the joy of travel without barriers. We are constantly reviewing and enhancing our services to meet and exceed the expectations of our guests, reflecting our dedication to excellence in airport service.

This article serves as an overview of the accessibility features at Ciudad Juárez International Airport, emphasizing our dedication to inclusive travel. For more detailed information, please refer to our services page.

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