Inclusive Travel at Vancouver International Airport 

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©Vancouver International Airport Aerial Shot

At Vancouver International Airport (YVR), we are dedicated to providing a seamless and inclusive travel experience for all passengers. Our commitment to accessibility ensures that everyone, including those with disabilities and special needs, can navigate our airport comfortably. Whether you’re flying for business or pleasure, your journey begins with us, and we are here to make it accessible to all.

General Accessibility at YVR

  • Accessible Parking: Designated spaces near terminal entrances for easy access. More info.
  • Terminal Accessibility: Terminals designed with wide corridors and ramps for wheelchair access.
  • Accessible Washrooms: Equipped with spacious stalls and grab bars for convenience.
  • Assistance Services: Dedicated representatives to assist passengers with disabilities. Learn more.
  • Accessibility Features: Tactile walking surface indicators and hearing loops for visual and hearing impairments.
  • Service Animal Relief Areas: Designated areas for service animals. Discover more.
  • Accessible Transportation: Taxis and shuttles accessible to passengers with disabilities. Explore options.
  • Sensory Rooms: Quiet and calming spaces for travelers with sensory sensitivities.
  • Language Assistance: LanguageLine services for travelers needing language help. How it works.

Accessible Transportation at YVR

  • Options: Wheelchair-accessible Canada Line, city bus service, and taxis.
  • Curbside Pick-up and Drop-off: Designated areas at the curb for easy terminal access.
  • Parking: Accessible parking in all YVR facilities, close to key access points.
  • Rental Cars: Accessible vehicles available with notice.
  • Taxis: Integrated accessible taxi service.

Visit our page on transportation options for more details and contacts.

Moving Through the Terminal

  • Curbside Assistance: Assistance from curbside to check-in, available through email: customercallcentre@yvr.ca.
  • Assistance to Gates: Airlines provide assistance to and from gates when notified 48 hours in advance.
  • South Terminal Shuttle: Service between terminals, including stops at the International and Domestic Terminals.
  • Nursing Pods: Private spaces for nursing or pumping, equipped with amenities. Locations post-security in Domestic and U.S. terminals.
  • Wheelchairs: Available for passengers needing assistance to and from boarding gates.

For more detailed information on making your journey through YVR as comfortable as possible, please visit our moving through the terminal at YVR section.

These features and services at YVR are part of our commitment to ensuring that every traveler can enjoy a smooth and comfortable journey through our airport. We understand the importance of accessibility and work tirelessly to make YVR a welcoming hub for passengers with disabilities or special needs. We look forward to serving you on your next adventure!

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