At Brisbane Airport, we believe that every traveler, regardless of their abilities or special needs, deserves a seamless and comfortable journey. We are dedicated to providing a welcoming and accessible environment for all passengers. In this article, we will explore the various accessibility features and services we offer, ensuring that your experience at Brisbane Airport is both convenient and inclusive.

General Accessibility

Our commitment to accessibility begins with the foundational features designed to accommodate passengers with disabilities and special needs:

• Accessible Facilities: Brisbane Airport features accessible restrooms equipped with spacious layouts, grab bars, and accessible sinks. These facilities are strategically located throughout the airport to ensure convenience for all travelers.
• Wheelchair Assistance: We offer complimentary wheelchair assistance for passengers with mobility limitations. Our trained staff is available to assist with boarding, deplaning, and navigating the airport. To request this service, simply contact your airline in advance or upon arrival.
• Assistance Services: Brisbane Airport provides a team of dedicated customer service representatives who are here to assist passengers with disabilities. Whether you require directions, wheelchair assistance, or any other specific support, our staff is readily available to help.

Accessibility Journey Planner

Planning your journey through Brisbane Airport has never been easier. Our Accessibility Journey Planner is a valuable tool designed to assist travelers with disabilities in preparing for their visit. This interactive tool offers information on accessible facilities, services, and pathways to ensure a smooth travel experience. Click here for our planner.