Ensuring a Seamless Journey

Welcome to Tokyo Haneda Airport, where we are dedicated to providing an inclusive and accessible travel experience for all passengers. At Haneda, we understand that every traveler is unique, and we are committed to accommodating the diverse needs of individuals with disabilities and special requirements. In this article, we’ll explore the wide range of accessibility features and services that make Tokyo Haneda Airport a welcoming hub for all.

General Accessibility:

At Tokyo Haneda Airport, we take pride in our commitment to making the airport accessible to everyone. Here are some key features that contribute to the overall accessibility:

• Accessible Facilities: Our airport offers accessible restrooms, elevators, ramps, and dedicated spaces for passengers with reduced mobility. We have designed our facilities to ensure a comfortable and convenient experience for all travelers.
• Information for Mobility Impaired: Travelers with mobility impairments will find the airport equipped with facilities such as barrier-free pathways, wheelchair rental services, and accessible parking options.
• Information for Vision Impaired: For passengers with visual impairments, we provide tactile guidance paths, Braille signage, and assistance services to navigate the airport confidently.
• Information for Speaking and Hearing Impaired: Haneda Airport offers services such as sign language interpretation and Telecommunications Relay Service (TRS) to assist travelers with hearing and speech impairments.
• Information for Developmental, Intellectual, or Mental Disabilities: We are dedicated to providing a supportive environment for passengers with developmental, intellectual, or mental disabilities. Our airport staff is trained to offer assistance and understanding to ensure a pleasant journey.

Special Assistance “Care-Filter”:

We understand that some travelers may have specific medical conditions or require extra assistance. Our Special Assistance “Care-Filter” program allows passengers to request personalized support tailored to their unique needs. Whether it’s assistance with boarding, security procedures, or navigating the airport, our team is here to help.